How To Fix Firefox Black Screen Issue
How To Fix Firefox Black Screen Issue
How it feels is that the Mozilla Firefox screen goes black
in the middle of something important. We understand that these pounds are very
frustrating. No doubt Mozilla Firefox is a highly preferable web browser, but
something users encounter is the Firefox
Black Screen Issue. This is a type of error in which the screen goes
blank or blank while surfing. The browser stops showing tabs and taskbar and
creates, and the user sometimes freaks out in between.
Don’t panic, as Firefox has explained the reason for this
blackout. The Estates that this is caused due to a bug in the recent update of
Firefox. The new feature Off Main Thread Compositing(OMTC) causes a black
screen issue. But you do not need to worry! Because you have landed on the
correct blog. In this blog, we added a fusion of reasons and solutions to this
bug. Readers are advised to read the entire blog to understand better the key
and the reason for the black screen problem.
In some cases, it is caused due to damaged and corrupted
graphic card drivers, hardware acceleration in Firefox, and many others. We
have itemized some reasons for the same.
●
Installation
of the new driver, extension, Antivirus
●
Updating
Mozilla Firefox
Troubleshoot
for black screen error in Mozilla Firefox
Key 1:Deactivate the hardware acceleration
●
The first
step is to open Firefox and type “about preferences” in the address bar,
followed by a click on the “enter” button.
●
Under the
first step, scroll down to “preference” and check ”Use
recommended performance settings”.
●
The underperformance
setting unchecks the “use hardware acceleration when available”, which finally disabled the hardware
acceleration.
●
The final
step is to close “Firefox” and reboot your “computer”.
Key 2:Start using Firefox in Safe Mode
●
On the
Firefox preface, click in the top right corner of the “three lines” icon.
●
From the “menu” option, click on “help” and hit the button
on “Restart with add-ons disabled”.
●
Proceed by
clicking on the “restart “
option from the pop-up.
●
After the “Firefox” restart, it will
ask the user to choose between “Start in safe mode” or “Refresh Firefox”.
●
Select
“Start with safe mode” and hope the issue is resolved now.
Key 3:Update Firefox with latest fixes
●
Follow the
same step of opening the menu from the “three lines” icon in the
top right corner
●
Now select
“About Firefox” from the “Help “ option
●
“Firefox” will start
checking for “recent updates” and downloading quick “fixes” to the browser by performing this step.
●
Reboot your
“PC” and save the “recent
changes”
Key 4:Disable Antivirus and Firewall temporarily
●
In this
method, the first step is to select the “Antivirus Program” icon
from the system tray and select the “Disable.”
●
The next
step is to select each “time frame” for which
Antivirus will remain disabled
●
Once the
changes saved, check if the error resolved or not
●
Navigate
and choose control panel
●
Next, click
on System and security
●
Following
the previous step, click on windows firewall
●
Now from
the next window pane, activate the windows firewall
●
Now turn off
the windows firewall and then again check for the resolution of the error
For more advanced technical assistance, you can always
call Mozilla
Firefox Support Number.
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